FAQ

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• What is SMILE and how does it work?

  SMILE is a gift platform that transforms each gift into a meaningful donation on behalf of someone. With SMILE, each gift becomes a SMILE Gift, which is a donation made in honor of someone. The best part: you can also let your gift choose its favorite cause by giving him a SMILE Voucher.

  A SMILE Gift is far from a random donation to a random charity. We carefully curated impactful israeli charities, each chosen for its ability to create real change. And for each of them, we identified a specific need that will be the SMILE Gift (for example a treat for shabbat for a Holocaust survivor or a Talit for the Bar Mizvah of a child at risk).

• Does the Smile Association make a commission on the Smile Gifts?

  No, the Smile Association does not make any commissions on gift from individuals. The entire value of the Smile Gift goes straight to our partner projects after deduction of credit card processing fees. However, there is an option to add a tip for Smile before sending your gift.

• Must I select a project to donate to?

  Not necessarily. You can also choose to give a Smile Gift Voucher which enables the gift recipient to select the cause of choice to donate to.

• Does all of the money go directly to the selected project?

  Yes, all the money you donate goes directly to the project you selected after deduction of credit card processing fees.

• Is there any way to know how the project I selected is progressing? Can I get feedback on my donation?

  Yes, Smile Association posts regularly on Facebook and Instagram update pictures from each project, donations purchased for all projects, and new projects we have partnered with. 

• Will I be contacted by a charity after making a Smile gift?

  Nope! We are committed to protect the privacy of our users. We assure you that the identity of all who use our platform is kept confidential: we do not rent, sell, or exchange our mailing lists; nor reveal names of purchasers/recipients to the individual charities on our list. Funds are allocated to the charities “anonymously” without passing on any private information or identities.

• How are charities selected to be in your platform? 

  SMILE employs a rigorous selection process to choose the charities on our platform. We consider various criteria, including the charity’s impact, transparency, financial accountability, and alignment with our mission. We also prioritise charities with founders who are readily accessible and committed to collaboration. Our goal is to restore trust between donors and associations. Charities do not pay to be listed on our platform. 

• Is my Smile Gift Tax deductable?

  Yes, companies can benefit from tax deductions when giving SMILE Gifts. SMILE is a registered Israeli non-profit organization with the “SEIF 46”, which allows for tax-deductible donations. We provide the necessary documentation to ensure companies can receive the applicable tax benefits.

• Can I send a Smile Gift on a future date?

  Yes! A Smile Gift may be sent to your recipient on any date you select. A calendar is included in the purchase process, with days and hours, based on Israeli Time.